Questions & Answers

Write us an e-mail via the form, or just send us an e-mail directly.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How Long Does Shipping Takes?

Orders are fulfilled and then shipped to anywhere in an average 7 to 15 business days.

Please note that shipping times may vary slightly due to factors such as location and order volume.

For those in a rush, we do offer Express Shipping. Feel free to contact us if you need your order sonner.

please allow 1-2 days for a responsive manual shipping fulfilment process.

Where can I view my sales receipt?

if you have an account on this website (selfcare.mondartig.com) , you can view your orders in your account page.

if you don't have an account simply contact us and we will resend your order details.

How can I return an item?

just contact us and we will send you exact details. we have 100% money back guarantee after we receive your returned package.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Mondartig

    Don’t worry at all. Write all your questions to us, and our customer service team will respond to you as soon as possible

    Kienberger Allee, Schönefeld, Berlin, Germany

    Monday - Friday 09:00 - 17:00 (EU Working Hours)

    [email protected]